You might be missing some of the presets requirements (Racemenu and Expressive facegen morphs, or use a different skin type). Try going to the Sculpt tab in Racemenu, and import the facegen (.nif file) this should make the face look like the pictures :)
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Try going to the Sculpt tab in Racemenu, and import the facegen (.nif file) this should make the face look like the pictures :)