There is a bug with the relic that makes perfect+pristine shield protect your normal shields. If you have some shield and at least 1 temp shield, and that relic, and you take a big hit, it will completely ignore your pristine shield: it'll drain all your shield and do some hull damage.
Sorry I'm only now getting back to you, but I've been busy, and am only now getting to another Destiny update. I'm afraid I can't really reproduce this issue on my end. I'd need a log from you to maybe figure out what's wrong.
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