Hiring for community management positions

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As part of our relocation process to our offices in Exeter, we now have two job openings at Nexus Mods working within our community management team.

This position is based in our offices in Exeter in the UK and you will need a right to work in the UK before you apply.

Here are the details.


The Role
As a community manager, it is your responsibility to interact with and look after the Nexus Mods community and understand the needs and wants of the various smaller communities within. You will be the public face of Nexus Mods and the go-to person for any questions users have specifically about the community including our rules and regulations and how we enforce them.

Your position will have both an internal and external focus. On the one hand, helping to manage and look after the community we already have while on the other helping to expand the Nexus Mods community further, inviting new mod authors to join us and expanding our reach into new games.

As part of this role you will help to manage and coordinate our moderation team, ensuring they continue to do a good job, providing them support when needed and helping to find and recruit new members to the team as and when necessary.

You will need to have your finger on the pulse of the Nexus modding community, the general gaming modding community and the wider gaming industry so you can fully represent us in all those spheres. It'll be your job to ensure the Nexus Mods community remains strong and vibrant while continuing to grow.

Nexus Mods now has a strong social media presence on both Twitter and Facebook. As community manager, you will source and post highly relevant content on our social media channels and work to increase our reach in social media through promotions and other mediums.

You'll be learning the ropes of your position from our current community management team of SirSalami and Terrorfox1234 and reporting directly to Robin.


Responsibilities

  • Managing the moderation team
  • Responding to and dealing with high profile issues with moderation on the site
  • Interacting on the forums and social media every day as the public face of Nexus Mods
  • Expanding the reach of Nexus Mods by communicating with mod authors from games we do not currently support and helping them bring their mods to Nexus Mods
  • Participating in team meetings
  • Working with the rest of the community management team to ensure everyone is on the same page
  • Working with everyone at Nexus Mods to shape the future of our platform


Requirements and Skills

  • This is an office-based position. You need a right to work in the UK and a willingness to relocate to Exeter as soon as possible
  • Strong communication skills both verbally and written (English)
  • The ability to remain calm and impartial even when people in the community are being unfair or unreasonable, maintaining a professional demeanour throughout
  • A good understanding of social media, including Twitter and Facebook
  • A good understanding of how Nexus Mods works and the rules of Nexus Mods
  • A deep understanding of how modding works such that you can properly investigate and resolve mod author conflicts regarding asset permissions


Bonus Skills

  • Previous experience making and releasing mods
  • Previous experience managing social media platforms via Hootsuite or other comparable SM Management tools
  • A sense of humour
  • A love of computer games


Other Information

  • We will offer a competitive market rate salary dependent on your level
  • We will provide high spec hardware for you to work from in the office
  • For the right candidates, we may be able to assist with relocation expenses and logistics
  • This is a full-time office-based position from our offices in Exeter, UK


To Apply
Please send an email to [email protected] with your CV and why you’d be suitable for this role.

40 comments

  1. budder648
    budder648
    • member
    • 1 posts
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    hey need someone to fill in that sense of humor bonus im your guy! XD
    i wish to young RIP
  2. cheese2323
    cheese2323
    • member
    • 1 posts
    • 0 kudos
    i would apply but im only 14 im not in UK
  3. Supertron
    Supertron
    • supporter
    • 183 posts
    • 8 kudos
    I applied. Wish me luck guys. :)

    I love Nexus Mods! I live in the US! Relocating to the UK would be so damn cool.
    1. TerrorFox1234
      TerrorFox1234
      • Community Manager
      • 429 posts
      • 55 kudos
      Unfortunately, being in the US most likely means that you don't have the right to work in the UK (unless you have family there maybe?). This is the main reason that these positions will need filling (as both SirSalami and I are in the US as well).
  4. TipicalRadish
    TipicalRadish
    • member
    • 1 posts
    • 0 kudos
    Too bad i am in LT
  5. masternetra
    masternetra
    • member
    • 970 posts
    • 7 kudos
    Just for those in the UK huh? Oh well.
    1. DuskDweller
      DuskDweller
      • premium
      • 3,078 posts
      • 133 kudos
      For anyone able to work in the UK, not just UK residents!
    2. masternetra
      masternetra
      • member
      • 970 posts
      • 7 kudos
      Well, I'm in the states, the best I could do is telecommute.
    3. marki3931
      marki3931
      • member
      • 5 posts
      • 0 kudos
      just say america dude
  6. imperialdog
    imperialdog
    • member
    • 21 posts
    • 1 kudos
    Alas, I have not the skills nor the flexibility in my humble life to even apply for this endeavor. I can dream though and continue to make my cheesy mods.
    1. marki3931
      marki3931
      • member
      • 5 posts
      • 0 kudos
      How you make mods
  7. JustAnotherRandomDovahkiin
    JustAnotherRandomDovahkiin
    • supporter
    • 333 posts
    • 4 kudos
    Well I am in NZ and too young to get a proper job, but I wish I could.
    1. marki3931
      marki3931
      • member
      • 5 posts
      • 0 kudos
      young people problems *can relate*
  8. marki3931
    marki3931
    • member
    • 5 posts
    • 0 kudos
    God i wish i could do this but when you only 14 sigh
  9. Merkahia
    Merkahia
    • member
    • 157 posts
    • 0 kudos
    than moment when you have all the required skills, all the "bonus skills" and you like the job but you live at the other side of the planet
    1. Grungebob01
      Grungebob01
      • member
      • 5 posts
      • 0 kudos
      same
    2. JadeStrede
      JadeStrede
      • member
      • 1 posts
      • 0 kudos
      same omg ;-;
  10. kapy1049
    kapy1049
    • member
    • 175 posts
    • 4 kudos
    My only issue is that I'm good only at " love of computer games"
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