Job opening: Community Manager position at Nexus Mods

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Update on 2021-04-12 - Applications are now closed. Thank you to everyone who has applied. We are currently going through all applications and hope to have our new community manager soon!


With Nexus Mods getting bigger and better every year, we're looking to bolster our ranks once again by recruiting a Junior Community Manager to work with our existing team to help us better serve our community.

This position is based in our offices in Exeter in the UK and you will need a right to work in the UK before you apply.

The Role
As a Community Manager, it is your responsibility to interact with and look after the Nexus Mods community and understand the needs and wants of the various smaller communities within. You will be the public face of Nexus Mods and the go-to person for any questions users have specifically about the community including our rules and regulations and how we enforce them.

Your position will have both an internal and external focus. On the one hand, helping to manage and look after the community we already have while on the other helping to expand the Nexus Mods community further, inviting new mod authors to join us and expanding our reach into new games.

As part of this role you will help to manage and coordinate our moderation team, ensuring they continue to do a good job, providing them support when needed and helping to find and recruit new members to the team as and when necessary.

You will need to have your finger on the pulse of the Nexus modding community, the general gaming modding community and the wider gaming industry so you can fully represent us in all those spheres. It'll be your job to ensure the Nexus Mods community remains strong and vibrant while continuing to grow.

Nexus Mods now has a strong social media presence on both Twitter and Facebook. As community manager, you will source and post highly relevant content on our social media channels and work to increase our reach in social media through promotions and other mediums.

You'll be learning the ropes of your position from our existing Community Managers - BigBizkit (Stefan) and Pickysaurus (Mike) and reporting directly to Nexus Mods owner, Robin.

  • Embodying the spirit and ethos of Nexus Mods as a point of contact for users across our forums, Discord, social media and support platform
  • Expanding the reach of Nexus Mods by communicating with mod authors from games we do not currently support and helping them bring their mods to Nexus Mods
  • Liaising with partners and external developers fostering mutually beneficial relationships
  • Providing the "community perspective" when working together with the Design, Web, or Vortex teams to help steer the development of our platform
  • Managing and supporting our team of volunteer moderators
  • Responding to and dealing with high profile issues with moderation on the site
  • Sourcing engaging social media content and managing our existing channels

Requirements and Skills
  • This is an office-based position. You need a right to work in the UK and a willingness to relocate to Exeter as soon as possible
  • Strong communication skills both verbally and written (English)
  • The ability to remain calm and impartial even when people in the community are being unfair or unreasonable, maintaining a professional demeanour throughout
  • A good understanding of social media and communication platforms, including Twitter, Facebook and Discord
  • A good understanding of how Nexus Mods works and the rules of Nexus Mods
  • A deep understanding of how modding works such that you can properly investigate and resolve mod author conflicts regarding asset permissions

Bonus Skills
  • Previous experience making and releasing mods
  • The ability to pick up and understand how modding works in new games, including Unity and Unreal games that do not have modding tools
  • Previous experience managing social media platforms via Hootsuite or other comparable SM Management tools
  • A sense of humour
  • A love of computer games

Other Information
  • We will offer a competitive market rate salary dependent on your level
  • 32 days holiday a year, plus an additional holiday day after you have worked in the company for 1 year, 3 years, and 5 years
  • An allowance of 25 Euros each month to spend on video games, to play in your own personal time, that can be unrelated to work (any games you need to do your job are bought by the business!)
  • Employee Assistance Programme
  • We will provide high spec hardware for you to work from in the office
  • For the right candidates, we may be able to assist with relocation expenses and logistics
  • This is a full-time office-based position from our offices in Exeter, UK


Comments locked

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  1. Jehoram
    • member
    • 46 kudos
    Hey Robin,

    Years ago when you were hiring for (I think) the first position besides yourself I made it to the 2nd to last round of interviews. It's cool to see the site is still growing enough for you to keep hiring people. What are the odds of you hiring from outside the UK now or at any point in the future? I'm American but I would absolutely relocate to the UK if given the opportunity.
    1. ElysianMods
      • premium
      • 66 kudos
      I don't think they care where you're from as long as you can relocate to Exeter and have a right to work in the UK.
    2. DaedalusMachina007
      • member
      • 12 kudos
      Again, there's a worldwide global pandemic going on with very spotty/unreliable public vaccine availability as well as severe travel restrictions based on the countries involved.  Zero excuses on why this can't be a remote position.
    3. kodaxmax
      • premium
      • 12 kudos
      Especially this position specifically. their entire community exists exclusively online. even without the plague this should be a remote position.
    4. MintedTea
      • premium
      • 24 kudos
      There are benefits to working in-office that working remotely just can't provide. For one, communication is instant, and there's far less hoops that colleagues would have to jump through in order to pass information on. I actually do understand your outlook, and to an outside observer like us it might seem far more logical to have the job entirely remote... But frankly, it's just not feasible. Too much "red-tape" so to speak that'd be irritating to sort out without being there in person.
    • member
    • 0 kudos
    *cries in GERMAN* HEIL DAS VOLK
  3. JWTheDodobird
    • supporter
    • 0 kudos
    *Cries in American*
    1. Culdraca
      • member
      • 0 kudos
      **Hugs you in English**
  4. IhellHhoundI
    • member
    • 0 kudos
    are there any age requirements for this position?
    are there any qualification requirements (english)
    if not i live near exeter and would love to have this as a backup job if my dream of being a naval engineer goes south.
    i love fallout and just generally gaming.
    1. Theisgood1
      • member
      • 1 kudos
      Cringe, go get the degree then instead of being on a game modding site. Its going to take you almost 4 years to get a Navel Engineering degree. 
  5. Enodoc
    • premium
    • 107 kudos
    Not sure if I missed it - does it say anywhere when applications will close?
  6. DuNamarAurboda
    • premium
    • 0 kudos
    It's unfortunate I don't have all the requirements or a passport (or enough money to afford the move), otherwise I'd move to get this job in a heartbeat. I'm definitely willing to learn modding-related skills to help out the community, and so long as the pay is good, I have some actual moderation experience to back up the community-facing aspect of the job, seeing as I'm the head moderator for the Discord community of a growing Rocket League eSports organization.

    Welp, I guess I'll have to look into other avenues to get out of my chemical plant job, lol.
  7. DaedalusMachina007
    • member
    • 12 kudos
    I'm always consistantly baffled that a prominent website such as this wouldn't hire a 'remote' community manager, especially considering the worldwide pandemic still going on as well as severe travel restrictions.

    I made a point about this previously, but in this period of time where vaccine availability is still a ? in many areas of the world I find it odd that something easily remote-sourced would require an actual office presence when most offices should still be closed for several more months.

    I eagerly await the day that we can remote-work without the need for there to be a 'pandemic' involved.
  8. BurnerPC
    • member
    • 1 kudos
    Unfortunately this is UK only and I'm in the US because I love the Nexus/Vortex platform and what it provides. Most of my free-time is modding Bethesda and Capcom Titles.
  9. Vevaren
    • supporter
    • 3 kudos
    Is there any potential for short term remote work with a definite end date, leading into relocation and physical attendance - just taking into consideration current lock-down circumstances, and that people may have been affected in previous employment by this?
    1. Dark0ne
      • Site Owner
      • 2,895 kudos
      It's looking likely that the UK lockdown is going to end in June. By the time we've hired for this position, dealt with any notice periods and given time for relocation, June is a likely date. If the candidate can start before June, or the lockdown gets extended, then remote work is exactly what we will do with this position until the lockdown ends.

      We are also doing a 2 week grace period with our current staff so we won't be going back to office-based work until 2 weeks after lockdown ends.
  10. Rela61
    • member
    • 0 kudos
    I have everything apart from the money to move to Exeter. Damn :(

    Good luck to everyone that applies!
    1. Balansiu2668
      • member
      • 0 kudos
      To aplikuj chłopie.
      Przecież oni pokrywają koszty przeprowadzki a rozmowa kwalifikacyjna i tak jest online !!!