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If you have read my previous news post you will be aware that we are now looking to recruit a part-time User Experience / User Interface (UX/UI) Designer. This is integral to getting the redesign of the site correct and we need a professional to come onboard as soon as possible to help us!
We've received a heck of a lot of feedback from the survey we ran and on top of that lots of members have been sending me personal messages about what they'd like to see changed on the sites. From the information I've received, I know that you are all very interested in being a part of this process. The Nexus community is one of the best (if not the best) online community I've ever had the pleasure of being a part of and the devotion to the site is incredible. Because we know there's a lot of people who feel passionately about this redesign process we thought we would post this position here first to see if we have any takers.
Obviously we'd much rather work with a professional UX/UI designer who is already a part of this community. Someone from within the community will be much more attached to the project and have a deeper understanding of the requirements of the site as opposed to someone who's never used this site before.
If you're a professional UX/UI designer and you're interested in working with us then please take a look at the below job posting.
User Experience / User Interaction Designer
We here at Nexus Mods are looking for a passionate and like minded individual to work with our small but very fun team to do lots of amazing things including talking about cats and beards, taking the piss out of the Nexus Mod Manager programmers and chatting about random rubbish on Skype. Oh, and we would also like you to be able to do some UX/UI stuff, too!
This position is offered on a part-time, freelance contract basis. Fees can be discussed on a per-applicant basis, but this is, of course, a paying role as we're looking for a professional.
Ideally we're looking for someone who has at least 2 years previous proven experience or who has a very strong portfolio from University, college or similar.
We're looking for someone to:
- Research and understand interaction design trends (those cool sliders, drop downs and things that make the site flow).
- Analyze data given from the Nexus Mods community; including, but not limited to Surveys, Feedback Forms, Forums and PM's.
- Consult closely with Robin and I regarding necessary functionality.
- Have top notch design skills, attention to detail and an aptitude to do things off your own back.
- Be able to create visual representations of sites using wireframes, process flows and visual design composites.
- Have very strong written and verbal communication skills in English.
It would be great, but not essential, if you lived in or around (or can travel to) the South East of England, to make it easier to converse face to face.
The position will report directly to Robin and I.
If you feel that you have the necessary qualifications, ability and drive then we would love to hear from you. Please email me at email@example.com and provide details of why you think you would be awesome for the role, a link to any portfolio you may have and also your Curriculum Vitae / Resume.
Robin and I look forward to hearing from you.
The results are in!
Well the results are in and I thank you for all the time, effort and input that went into completing the surveys. We had over 25,000 responses in a two and a half day period which took both Robin and I totally by surprise and just reinforced our belief in the passionate community we have here at NexusMods.
I've put all the comments into two different documents and am now in the process of reading them, making notes and tallying the suggestions up so that we get an idea of what we can do to best improve the experience for you all.
Like I said before, this process is open to the community. So for your information, these are the results of the survey:
Rather not say: 4%
18 - 24: 40%
up to 17: 22%
25 to 34: 19%
35 to 44: 8%
45 to 54: 5%
Rather not say: 4%
55 to 64: 2%
65 to 74: 1%
First Visit: 1%
Usage (multiple answers possible):
Mod User: 96%
Browse Around: 20%
Forum User: 9%
Mod Author: 8%
Uploading a Mod is Simple and Easy:
I like the look of the website:
Easy to Navigate:
Find what I want Quickly:
Everything is clearly labelled:
Particular Mod, then browse around: 53%
Browse for Hidden Gems: 44%
Particular Mod, then leave: 3%
Recommend to a friend:
An average score of 9.23 out of 10 for recommending to a friend, now that is certainly a good thing to hear.
We also had an enormous amount of suggestions and feedback, 700+ pages to be precise and I’m actually going through all of it. Some people have gone into incredible detail:QUOTEBetter tracking of your own comments in various sections/mods, to see when/if someone replies. Better access to mods that are high quality, but haven't got too many downloads and/or endorsements. Many great mods are bogged down way back in the pages, with skimpy clothes and nudes clogging up the front pages.
Many have been listing parts of the site and how they believe it should be changed. Others have blasted down ideas in bullet points including highlighting tagging, making the site more responsive and improving the site search functionality.
It actually doesn't matter how you have given your feedback we are exceptionally grateful for all of it. I have received plenty of PMs too which I will reply to over the course of the next week. Things are pretty go, go, go at the moment but please be aware that I'll reply to everything eventually.
I’ve also created another form incase you wanted to put forward any more feedback and suggestions throughout this process. You can access that by clicking somewhere around here.
We have picked the 5 winners of the Steam vouchers and will be contacting them via email in the next few days.
So what's the next step? Well, we are looking at taking on a part-time User Experience / User Interface Designer to work with us on interpreting the information we gathered from the surveys, hopefully we can find a passionate person from within the Nexus community, but I will put out a separate post on this very shortly.
Once we have managed to recruit someone to come on board we will begin the whole design process. To begin with this will involve analysing how people use the site, which parts of the site get looked at and how people interact. From that we'll find the areas that can be streamlined and made more intuitive, work out a process flow that people will not find too different from the norm and then begin with wireframes.
Once we have managed to produce the wireframes these will be shared with the community for feedback.
These are fun times to be here at NexusMods and I'm looking forward to the next month immeasurably.
If you’re reading this and you're wondering who I am then you might want to check out Robin's news post that briefly introduces me. But let me explain a little more about myself. Firstly, a big hello!
Okay, so my name is Paul and I go under the forum name BlindJudge - which comes from one of my favourite looking wakeboard tricks and no, I can’t do it - yet!
I’m a passionate gamer who enjoys pretty much any game going, my Steam collection is pretty vast (1100+ games at present) and contains everything from the latest blockbusters through to some lesser known but amazing gems of indie titles. Currently I’m playing games such as Battleblock Theatre, retreading my way through Skyrim (this time modded to the brim) and some of the old school games like the Homeworld remake.
I've been brought in alongside Robin to work in a Content Director role. It's a wide and very varied role but will initially focus on improving how the staff work behind the scenes and working on a complete redesign of the Nexus Mods site. That might be a little worrying, for a new guy to come in and tell you he's heading up a redesign of the sites, but let me try and put your fears to rest.
The Nexus site design is now a good 4-5 years old and it's starting to show its age. Not only that, but it's also splitting at the seams due to all the functionality that's been "tacked on" since the last site redesign was done. The current design wasn't developed with a lot of the new functionality that's been added since in mind, hence why some places can seem a bit cramped and it's often hard to find exactly what you want.
As has always been the Nexus way, we want this process to be as transparent and open to the community as possible and we would love people to come forward every step of the way to offer their suggestions, thoughts and any input you deem could help us deliver to you the site that you deserve. We're not keeping this a secret and just springing it on you once it's ready. We're not working in private with a couple of "respected users". We want to get everyone's opinion every step of the way through to completion. This is your site and your community and you guys are best placed to tell us what you think is best for it - not us and not a few "carefully selected" individuals. We would like it to not only look nice but be exceptionally easy to navigate and easy to find exactly what you're looking for while highlighting not only the bigger mods but also the hidden gems people may have discovered. Importantly we'd also like to to be future proof for any new functionality we add to the sites in the future to avoid that "tacked on" look.
We’ve already started collecting lots of behind the scenes data over the last month. Heatmaps have shown us where people are clicking and how many people scroll up and down the pages. Analytics are showing us where people are arriving from and which pages they are entering and how they're browsing between the various pages on the site. The next logical step for us is to get some really important information from you guys, the people who use the sites the most, on what you'd like to see from a new Nexus site design. To that end I've set up a quick survey, it only has 15 questions, which are mostly multiple choice and should (honestly!) only take 5 minutes to complete, unless you want to give us really detailed information (which we'd really like to read!).
So if you don’t mind, please take our survey, the information you submit will be used to make the site better for you, after all! As an added incentive we’re going to pick 5 names at random from the completed surveys and each of those people will receive a $50 Steam Gift Card.
I know, they are annoying and no one likes to fill in surveys - but the information that we can capture from you guys would be highly advantageous to all of us when it comes to a site wide redesign. We don’t want to just change things over and spring it on you in a “TA DA” kind of way, we would like it to be user driven and because of this, my posts will more than often be asking for help, input, or informing you where we are in the process - and it’s going to be a long process!
So what is our timeline and when do we start?
Well, as mentioned we’ve already started to collect important data behind the scenes and hope this will give us a good insight into what is currently working and not working on the site. There will be a few more bouts of research, such as the survey, so we predict this could last anywhere up to around 8 weeks. We’ll try and get wireframes drawn up and put out in the public eye to gauge reaction and see if anyone has anything they strongly agree or disagree with. Heck, if you feel that you can come up with any ideas or wireframes or even designs yourself then we would love to see them.
Following the research and initial planning stages we’ll jump into the initial design stages which we will announce on the site. This is where we will be consulting the community and UI/UX experts to come up with design mockups for the site, using wireframes and feedback for the designs. These will once again be scrutinised and discussed, shown to the community and your comments will help further these. This should last around 8-10 weeks.
We would love for the new site (the moment it reaches Beta) to be released alongside the current one like the Nexus did with the previous design. This means that people will be able to switch between the two designs, old and new, finding out what they like about the new site, but more importantly what they don’t. There will be a feedback form for you to report back anything straight to us. Every single one of these will be read by me and put into metrics to facilitate changes to the more disliked features or a bug tracker to get things fixed.
It will be exciting times for us over the next few months as the site is developed and coded. It will be done in parallel with the existing site, so nothing will change on the existing NexusMods.com site and, as we said, we'll consult you guys, the users, throughout the entire process.
Site launch day will be exciting, this will be the day when the site swaps over from what it is now to the new one. It will have been a long labour of love from not only the staff here, but also the community as a whole and something I am exceptionally excited to see happen.
Once the new design is rolled out we are going to make sure that site updates and features are then released quickly, no getting stagnant as we want to evolve at the same pace as (or ahead of!) the gaming industry, quick to react to changes taking place in the gaming world. It will be a part of my job to move the site forward quickly ensuring that we stay ahead of the pack. Through listening to the wants and needs of the community I believe this is very possible.
It’s nice to finally say hello and I’m looking forward to working with each and every one of you.
Back in March we put up a job posting for a Community Manager position at Nexus Mods. I was looking for someone who was a part of the modding community who could be a friendly-face on the sites and would handle a lot of the PR and community side of things on the Nexus which has been lacking in recent years.
Over 400 people applied for the position and over the course of a couple of months I whittled down the applicant list to a "short-list" of 30 people, and then further down to a shorter-list of 4. Before I contacted these remaining 4 individuals, however, I met up with a close gaming friend for lunch one day. His name is Paul.
Paul and I met several years ago at StratLAN, a relatively small 100-150 person LAN event that takes place a few times a year at Stratford-upon-Avon racecourse that is run by Multiplay here in the UK (the same people who run the large Insomnia series of LAN, which I also go to, and who also did this year's Minecon, whose staff I know relatively well). Paul and friends were playing the Game of Thrones board game around a big table and, over the course of many hours and many drinks we all got to know one another. We now all meet up regularly, despite some long travel distances for some of us, to play board games and go to LANs together. When we're not LANning or board gaming we're often online playing games with one another. A good 15-20 of us are close friends now, of which Paul is a part, with a further 10-30 I've come to know and like a lot. Paul and I sit next to each other at the LAN events and he sometimes watches me as I do some Nexus work in between gaming sessions. He regularly offers advice on things he'd change on the Nexus site or asks questions about why I haven't done this or that. He tends to be quite astute!
When we met up recently Paul and I got to talking about our individual situations and, long story short, I saw a place for Paul working at the Nexus. He has a passion and drive for this sort of work with prior experience working on sites and in graphic design with a keen eye for the challenges facing the site and the work necessary to get the Nexus back up to scratch. I say up to scratch because I definitely feel like the Nexus could be doing more than it is right now in almost all areas, and the reason we've dropped the ball a little is because of me. Paul's coming in to streamline our operation and work just below me (no innuendo) to not only help with the decision making process but to help micro-manage the implementation of new functionality both behind the scenes, working on streamlining our work process, and on the front end that users actually see. Basically, he's another me, who will have the time necessary to really do what's best for the sites and this community. It doesn't mean I'm going anywhere, it just means I'm now getting some help on the sites that I really needed. And quite importantly for me, Paul is someone I know, who I can go and visit and who I can trust implicitly (indeed, he's sat a couple of metres away from me right now working away at his desk, migrating our internal bug tracking system over to a much better and more efficient system).
Paul will be making himself known and getting straight down to work in his own news post to follow. In the mean-time, I would still like to hire on a dedicated Community Manager. I held off on finalising any choice of Community Manager based on the applications received while Paul was brought on and acclimatised. we've both decided that a Community Manager is still very necessary and would be very worthwhile to the sites. I'll continue that work soon (tm).
Over the past 24 hours the Nexus sites have gone down 3 times, sometimes for as much as an hour. It's school holiday season which means it's also DDoS season, typically a time when an abnormally high amount of DDoS attacks happen (logical conclusion is...?). We're told by our hosts that we are not the target but unfortunately we're being taken down due to the attacks happening against our host's and main data centre's infrastructure. It's nice to know we're not the target, at least, but obviously it still sucks.
If you're wondering why we don't just "do something" about it. We do. We pay a lot of money (right now about $3200 a month and growing) to help against DDoS attacks, but DDoS mitigation is a bit like that scene at the end of Batman Begins where Jim Gordon is talking to batman and he's talking about escalation. "We start carrying semi-automatics, they buy automatics. We start wearing kevlar, they buy armour piercing rounds. And you're wearing a mask...". You can buy a ridiculously expensive firewall that can scrub 20GB/s of malicious traffic on your upstream, then you'll just get attacked by a bigger botnet that attacks you with 50GB/s of malicious traffic. You buy a firewall that can handle 75GB/s, they attack you with 100GB/s. And so on and so forth. And each time it gets more and more expensive to combat against. And it can get really, really expensive after a certain point.
We and our hosts continue to react to the DDoS attacks as and when they happen. If they happen while I'm at my computer then I'm updating the Nexus Twitter account to let people know about the down-time and that we're aware of it. So if you like to be kept in the loop while the sites are down then you can follow us on Twitter. We don't really use that account for anything else right now so you won't get spammed about crap you don't care about!
While the techheads work to sort this out for all of us (and this DDoS is affecting thousands of sites, so we're not the only victims) please sit tight and be patient. At the end of the day, this is one person ruining it or all of us. Well, one person, and hundreds of thousands of computer illiterate people who haven't secured their PC's/routers/Internet of Things hardware against people using their hardware as botnets. So by all means, take this time to review your own system security!
As you might know we've been struggling with our forum server after the past few weeks and have been working towards getting them on the same Cloud setup that's worked so well for us with the main sites themselves.
However, we'd struggled to understand why, all of a sudden, the load times on the forums went from fine to absolutely awful in little to no time at all. There wasn't any sort of traffic spike and the servers weren't being constantly DDoS'd so there was no real reason for it. We knew it wasn't our database because the forums are running on the same database cluster that the sites are using; so the sites would have been slow as well.
We came to the conclusion that it must be related to how heavily we've integrated our forum software, Invision Board, with the sites themselves. All membership information, profiles, file comments and discussions and bug reports, image comments, video comments and Premium Membership information is handled and called through Invision Board and each time we add a new game to the site we were creating 17 new forum categories to support it, to the point where we had close to 3,000 forum categories on the forums. It seems Invision Board doesn't play nice with growth like that. At all. For the technically minded, Invision Board seems to store things like your read topics for every single forum inside variables before every single page load, so if there's 3,000 forums, that's a lot of server resources being used on each page load.
We've been experimenting with a number of different tweaks and changes to the forum servers over the weekend. Because it was the final weekend of the Steam Summer sale we once again saw record numbers of users on the sites (36,000 new members this weekend alone and 7,500 page views a minute). We were very pleased to see the sites held excellently during this time with page load times well within normal ranges and the traffic helped us to not only benchmark potential issues with the sites in light of a Fallout 4 release that's not too far away but also to analyse what would help relieve the load on the forum servers.
Today we've made some relatively large changes to the forum category structure. Most notably, almost all games on the network now only make use of a single forum for all discussion (with the exception of the big games like Skyrim, Fallout 3 and so on). We've done this not because we particularly want to but because the forum software itself cannot handle having 3,000 categories (and growing each time we add a new game to the network). All file, image, video and article comment topics now take up a single category each (as opposed to a category for each game on the network) and all the old topics and posts for files already uploaded have been moved to these single categories. While you can still access the "forum view" mode for file and image comments you will no longer be able to access the file and image comment forum category directly. Because all the files and image comment topics for all games on the network are now mingled together in a single forum category it seems pointless to open up the category for viewing; you'll never be able to find what you're looking for by browsing through that category anyway.
Making this small change has not only reduced our forum category count from 3,000 to 1,200 categories (and we haven't finished doing spring cleaning yet which will likely drop that figure to below 1,000) but it's drastically (DRASTICALLY) reduced the load times on the forum server. Essentially, the forums are now back to being quick and, in fact, better than ever.
We'll now manually add more forums (like forums for "mod requests") as and when they are needed. As it is, a lot of the games we support have no need for forums here and they're added automatically as a token gesture. They might be used, they might not. Point is, they're there, and we can always add more categories for popular games as and when they're necessary.
We've still got some spring cleaning to do and we're still going to go ahead with moving over to the cloud setup for the forum server. The cloud setup has showed its worth to us many times already, but case-in-point, this weekend the NMM virtual machine that handles logins and retrieving metadata for the Nexus Mod Manager became overloaded due to the sheer number of requests being made of it. As soon as we found out about the issue we were able to double the RAM and CPU cores available to the virtual machine, on the fly, within 5 minutes. Problem gone.
Aaaaaand, as I type this, I've just been informed of a DDoS taking place against our servers. It's being looked in to as we speak and I can't speak highly enough of our friends (well, actually my friends, two of whom I lived with in Reading after university and one of whom is a childhood friend from my early secondary school days) at Krystal.co.uk who handle a lot of our hosting requirements for the sites and are always there for the sites whether it's 3pm or 3am if we're having issues. If you're a Brit who needs hosting or has a crap hosting provider and is looking for reliable hosting with great service you really can't do better than these guys. And I wasn't paid for that little advertisement, they just deserve the exposure for the times they're there for the servers, fighting off the kiddies out there who want to ruin it for everyone else (they were also up at 3am on Friday morning helping us to bring back the forum server that decided it didn't want to wake up from a restart).
We're aware the forums have been largely inaccessible and now down since 11pm (GMT) on the 18th of June. In an unwelcome throwback to the 2013-2014 Nexus years the RAID controller on the forum server has seemingly packed in. Perhaps the forum server wanted to give us one last gift before we (had planned) to transition to the new cloud-based system over the weekend?
Thankfully all our database operations are stored on a 5-server database cluster unrelated to the forum server, so things like the member database, posts, topics, etc. are all fine, dandy and indeed all working from the NexusMods.com site as usual. The forums, including new registrations, are not however.
We're continuing to look in to it, but it's coming up on 3AM now and this might take a while. Just a heads up.
I just wanted to provide a quick update. While I haven't been able to reach a computer at all this weekend I'm aware that the servers have been slower than usual over the past few days.
The root cause of this issue is a database cluster node that got knocked out Saturday afternoon, meaning we've been running on 4 nodes instead of the usual 5. On top of that we're currently seeing higher than usual traffic, about 22% more than a usual Sunday, so not only are we running at 20% less power capacity but we're also serving 22% more users. I'm not entirely sure what the traffic bump is attributed to but it could perhaps just be an influx in people replaying Fallout 3 and New Vegas in response to the announcement of Fallout 4 last week.
We're overdue an update news post on the recent changes we've made to both the site and one of the largest updates to NMM we've ever done, due to my extremely limited time at the moment, but that will come as soon as possible.
Lastly, we're still aware of the slowness on the forum side and we're still working on transitioning the forums over to a new server system that should resolve this issue.
Mods having bugs in them is nothing new. If you've used or released at least a few mods in your time you'll have come across certain "features" in the mod that probably aren't supposed to be and weren't intended to be there.
Up until now if you came across a bug in a mod you'd have to report it either in the file's comments or as a private message to the author of the mod themselves. Very few mod authors have set up their own bug reporting systems on their own hosting solutions for reporting bugs on their files.
Today we've released a first edition of a new bug reporting system on Nexus file pages. This system is opt-in, which means if you want to make use of it on your file pages you need to go to "Edit Attributes" on your files and then set "Allow users to add bug reports about your file" to "Yes" under "User Permissions". The bug reporting system will then be turned on for your file page. You don't need to turn on or use this new system if you don't want to and you can turn it off at any time.
The bug reporting system creates a new tab on your file page and from this tab users can post new bug reports to the system and mod authors can respond to and control the contents of the bug reporting system, which works in a similar way to the commenting system. You can specify the status of the bug (being looked at, known issue, duplicate issue, solved) and the priority of the bug report in relation to all the others (low, medium or high) as well as removing the bug if it isn't relevant.
Either you or the user can decide to set the bug report to "private" if you'd like to keep it just between the two of you, which might be handy if you need to share information about your setup that you don't want other people to be able to see.
Mod authors can also manage and move bug reports made in the file comments into the bug reporting system. This will help to keep your file comment system more tidy while providing obvious signs that you've recognised what the user has commented on is a bug with a link to the bug report in question.
This is our first go at the bug reporting system so we're happy to listen to constructive feedback on ways to improve it for you.
Changes to the file image uploading system
This has been a much requested feature over the past few months. We've now updated the file image uploading system to allow you to upload as many images as you want without having to reload the page every 5 images. We've even set it up so you can drag and drop one or more images straight from your hard-drive to the box on the website to save you some time.
We are still aware of and working on fixing the issue with images displaying as broken for the first 10 minutes or so after you upload new images to the site. It's to do with our caching system on our static content servers. All 8 of them.
Since the announcement of paid modding last week the internet has been awash with discussion on the topic from all angles and extremes. I myself have written over 10,000 words on the topic over the past month.
I have had to remind myself that I had the privilege of having a bit of forewarning about this happening; I had time to go through all the mental states, think of lots of the permutations and think of all the different arguments for and against the system, so when the announcement came, the shock for me was not knowing when it would happen or how they would do it, rather than not knowing it would happen at all.
I want to begin to draw a line under this ordeal. This does not mean I want to forget it ever happened or think that this won't crop up again in the not too distant future. It will. Of course it will. But life on the Nexus must go on, and in order for us to move forward we need to stop talking about the events of the past week so much and continue on where we left off before this all started while trying to pick up the broken pieces in our community.
Ironically (I know), before I sign off on the topic for now, I have taken part in two articles in the public media over the past week. It is my intention to do no more news articles or interviews in the media about this topic unless some new developments occur. I have already respectfully refused to do a few because of this. Of the two articles I took part in, one was a Q&A with Rock, Paper, Shotgun, the other was a close to 2 hour discussion with TotalBiscuit and Brumbek, author of SMIM . You can find that interview on Youtube now, and it should be on TotalBiscuit's SoundCloud by the end of the day. The former gives you some insight in to my take on things, and the latter is a very off-the-cuff conversation between the three of us. And a conversation is all it is. It is not a debate, it's not an attempt at an unbiased news article approaching the situation from every angle and it doesn't cover or intend to cover all the angles of this situation. But if you're interested in hearing a few opinions on a few different aspects of the topic, or if you want to hear my voice coming through an £8 Logitech desktop microphone I bought 10 years ago because I hate using headset microphones, then you might be interested.
I will say that, since finding out about this development a month ago, and since the actual launch of it last week, my opinions and views have been swayed massively during this time. I've read some excellent points from mod users, mod authors and game developers and I've read a lot of really, really dumb points too. But the point is, there are some excellent points and arguments to be made from all angles in this topic and, if you're anything like me, you want to try and see it from every angle and come to your own conclusions from as enlightened a perspective as possible. I might look back on what I have said in a day, a week, a month, a year or a decade and think "Heck, I got it wrong there!" or "Nah, I don't agree with that any more". For me, it's not about having principles and stubbornly sticking to them as much as it is approaching the situation with an open mind with the willingness to have my opinion changed by well thought out and reasonable critique. I encourage all of you to try and do the same, no matter what your view on the topic is.
On the topic of donations
The paid modding fiasco has put a spotlight on donations for mod authors. Of course, we've had a donate button on the sites since 2012 but many have said it isn't prominent enough and many didn't even realise we had one.
I like the idea of a donation system and I don't have a problem with a more prominent donation system. What I don't want is a site littered with adfly links, advertisements/demands for donations from mod authors and desperate begging for money. We need to find a system that is tasteful, not insulting to the senses, universal, yet still effective.
Many have brought up payment platforms like Patreon and Flattr. I would love to integrate these platforms, especially if they have a decent API where we can plug it seamlessly into the sites and make it look nice. Unfortunately that's not my choice to make. Legally, and for my piece of mind, this needs to be run by Bethesda to ensure they're OK with the idea. I am aware that at least one mod author is talking with representatives of Bethesda right now on this topic and we will wait to see what they have to say. If they give the go ahead for Patreon then we'll begin work on integrating it however we can. If they say they're not OK with it, we won't.
Change isn't going to come over night and I'm not going to rush out lots of big sweeping changes straight away. If you're a mod author with thoughts on this then you should go to the private mod author forums (a part of our main forums) to make your thoughts known with all the others discussing it. But in the mean-time our rules are the same as they always have been on donations. You can't charge money for your mods, specifically ask for or talk about donations in your descriptions/images/file comments and you can't solicit or advertise other products or services (like adfly links, or a few G2A links I saw crop up recently).
We're in the process of reviewing all the information being given to us on donations, at which point I'm sure some changes will be made, but in the mean-time it's business as usual.
The community manager position
I publicised a paid job opening on the sites a few months ago for a full-time community manager role. A few weeks back we took the listing down as we'd had over 300 applications, some of which were absolutely fantastic. I've read every single application and have created a "short" list of 30 names that I was in the process of whittling that down to a smaller number still when this fiasco hit, which has since taken all of my time.
I know, now more than ever, I really need this role to be filled, but the application process is taking a long time. I'm obviously taking it very seriously and analysing all the candidates for suitability. Because there are many, many really good fits who have applied already I will be sending out emails to people on the "short short" list in the not too distant future to get them to answer a few questions.
I wanted to update you all that the role has not been filled yet, I haven't sent out any emails, and the process is still on-going. And a big thank you to those of you who applied (and a big "what the heck, guys?" to those of you who sent in an application without telling me what your Nexus username is in your application...duh!!!).
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