We came across a bug today that meant when users downloaded files through NMM the download was not being counted as a “Unique download” but it did add to the “Total downloads” counter. For those who don’t know, unique downloads are counted once per user, per file, per page. So if you download the same file 10 times it adds 10 to the total downloads counter but only 1 to the unique downloads counter. It’s a more accurate way of seeing the true number of unique individuals who have downloaded your files.
We’ve been able to run a script to recount all the unique download counters and I think some of you will be pleasantly surprised how high your unique download counters have jumped (I’ve seen some that have doubled, or even tripled, in count).
This bug only affected files with NMM enabled and those who downloaded the files through NMM.